Guide: iPhone Won’t Appear on iTunes
iTunes is here to help you sync, backup and restore your iPhone phone when needed. It also acts as an all-encompassing media center to store your favorite music, podcasts, movies, audiobooks and TV shows. Plus, this is one of the few native Apple apps that is fully compatible with PCs. For the most part, connecting your iPhone to iTunes works like a charm. You close the phone on a computer and the app will automatically start and recognize your device. But what if this doesn’t happen? Worse, what if you phone still not there even after manually launching iTunes?
Fast repairs
If an iPhone doesn’t show up on iTunes, checking the hardware is the first line of defense. This means that you have the cable, USB Type-C connection on your phone, and the USB connectors on your computer.
Cable inspection
Connect the cable and inspect it for physical damage such as cracks or breaks. The male side of your USB Type-C (the one that plugs into the iPhone) shouldn’t have any visible marks, dents, or scratches. That said, the cable should work fine even if it has minor imperfections on it. Keep in mind that you cannot turn the male end of USB Type-C upside down (for iPhones). However, it sometimes helps to unplug and turn 180 °, then plug it back in. In addition, you should also check the USB port on your computer. Try plugging the cable into all available ports to determine which one works. If you have one laptopplug the cable there as well to see if this is the case trick.
Cable requirements
Ideally, you’ll be using the original Apple Lightning cable that came with your iPhone. In general, these cables work best and can withstand the most wear and tear. But if you prefer one of the cool looking third-party cables, you should get one with an MFi certificate. This certificate means that the cable is Apple approved. Unless you use this kind of cable, there is a risk of damaging your iPhone. Needless to say, the connection to iTunes doesn’t work either.
Port inspection
Your iPhone probably spends a lot of time in pockets, bags or backpacks. This allows the connection port to choose up lint, which prevents you from connecting or connecting the cable properly. So you have to look into the gate and check if there is any foreign material in it. If so, use a toothpick or SIM card tool and gently remove the fluff. Unless the port is exposed to liquids, the foreign materials will come out easily. Remember not to force the toothpick or SIM card tool around the port. Now that this is out of the way, you can proceed to inspect the USB ports on your computer. Use a USB stick to see if all ports are working. Note: If all ports and connections seem okay, try a different cable. Keep reading for more unless it helps tips and tricks.
Software solutions
Your Mac or PC must have the latest iTunes version and the latest operating system version installed. Here’s one guide On how to check for updates.
PC users
Ideally, your PC is running Windows 10 and the latest version of iTunes (12.8, at the time of writing). There are two ways to check for iTunes updates based on where you downloaded the app. If you got it from the Apple website, launch iTunes, click Help in the toolbar and select “Check for Updates”. If you got iTunes from the Microsoft Store, check for updates in the Store.
Mac users
When you install macOS Mojave (10.14, at the time of writing), the latest iTunes is included in the bundle. Still, it doesn’t hurt to check if you have the latest versions of the software. For iTunes updates, launch the App Store on your Mac and click or tap Updates from the menu bar on the left. Should iTunes appear under Updates, select Update next to the icon and wait for the system to do its magic.
To check if you’re using Mojave, launch System Preferences and click the gear icon to open the Software Update menu.
Note: Your iPhone should be up-to-date too. Take the following path to make sure this is the case: Settings> General> Software Update> Download and Update Now
Connectivity Tips and Tricks
An iPhone must be unlocked and turned on Home screen to connect to iTunes. To be precise, you shouldn’t have an app up and active when you try to connect. Once you get it phone, a ‘Trust This Computer’ dollup window appears. Of course you have to tap “Trust”, but what if you accidentally hit “Don’t Trust”? You cannot connect to iTunes with this action, but you can fix it quickly. Launch Settings, choose General, swipe down to Reset and tap to open the menu.
Select “Reset location and privacy” and reconnect to your computer after the reset is complete. You can also restart the iPhone for the changes to take effect.
Plug and Play
For Mac users, iTunes connection problems are mostly hardware related. On the other hand, PC users may experience software compatibility issues. Either way, you know now how to treat them. How often do you connect your iPhone to iTunes? Are there tricks we did not mention in the article that you would like to share with the community? Let us know in the comments below.
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